Refund policy

RETURN / CANCELATION POLICY

RETURNS
Items can be returned within 15 days for a 25% restocking fee, plus the cost of shipping. You are responsible for the cost of shipping the item back. A refund will only be issued if the item is in like new condition, with no wear and tear or damage. Refunds, if deemed appropriate, may only be issued back onto the card you used to pay for the item originally. Charges incurred for finish samples and shop drawings (if provided) are non-refundable.

Please contact us for our address information when shipping returns.

CANCELATIONS
**COVID-19 UPDATE** Due to the virus impacting our sales, we have changed our cancelation policy. Any orders canceled are subject to a 25% cancelation fee, and orders canceled within 21 days of the estimated ship date are subject to a 40% cancelation fee. We understand that times are tough, but our business has been hit hard by this virus as well. We would strongly encourage you to keep your orders in place if at all possible, and we will work with you to adjust ship dates if necessary. Please reach out to us if you have any questions or concerns. 

CUSTOM ITEMS
Custom items may not be returned for any reason other than damaged accrued during shipping.